Simba Space – Global Privacy Notice

Last Revised: 11-07-2023

Simba Space empowers entrepreneurs worldwide, fostering inclusivity and expanding opportunities for all. We also provide you with the means to manage your privacy preferences and exercise your privacy rights while visiting our website, utilizing our services, and communicating with us.

As outlined below:

– Website visitors can directly manage their privacy preferences through this notice by visiting the Manage Privacy Settings page.
– Customers can control their privacy preferences in their Account Settings section.
– To exercise your privacy rights, you can always reach out to us at [email protected] or via mail using the contact information provided in the Contact Us section.

This Global Privacy Notice outlines the fundamental privacy practices applicable to all Simba Space entities and extends to all individuals regardless of their place of residence. Additionally, certain jurisdictions where we operate mandate customized local privacy notices, which you can access through the following links:

– Europe (EEA/EU, UK, and Switzerland)
– United States (California and other States)

We encourage individuals residing in these areas to review their respective customized notices.

Data Covered by this Global Privacy Notice
This global privacy notice pertains to personally identifiable information (PII) when we act as the data controller.

PII refers to information that identifies or can be used to identify a specific individual, including any data associated with that person. Examples of PII include names, addresses, and payment details.
We act as a data controller when processing PII for our internal use. For instance, we assume the role of a data controller when you provide your PII to open an account.
This notice does not apply when you process PII for your own purposes. For instance, if you send emails containing PII for business-related reasons, you are considered the “controller.” In such cases, we function as the “processor” and handle PII solely in accordance with your instructions or as required by law.

Furthermore, this notice does not cover third-party applications offered through our services or linked to our website, such as Microsoft 365 and similar offerings. We advise reviewing the privacy notice of any third-party service or website before utilizing it.

Fundamental Privacy Rights
We acknowledge several core privacy rights:

– The right to know what PII we hold about you.
– The right to access, correct, or delete your PII.
– The right to transfer your PII (data portability).
– The right to set your marketing and advertising preferences.

We promptly review requests pertaining to privacy rights. If additional information is required to process your request, we will contact you via email or by the same method through which you made your request if we do not have your email address on file.

If we are unable to honor your request due to legal or other reasons, we will provide an explanation for the denial, inform you of your right to appeal, and specify your right to file a complaint (if available in your jurisdiction).

PII We Collect
PII You Provide
We collect PII when you create an account, use our services, or contact us. Examples of PII we may collect from you include your name, email address, phone number, physical address, and payment method.

PII We Collect Automatically
We automatically collect PII when you visit our websites, utilize our services, contact us, open our emails, or view our advertisements. Examples of PII we may collect include your device ID, IP address, information about the web pages and other websites you visit, and similar details.

PII from Other Sources
We may obtain PII about you from other sources. Examples of PII obtained from other sources include publicly available data, social media information, and lawfully gathered information from third-party data providers.

Use of PII
We utilize PII to operate our business and provide services. Examples of how we use PII include:

– Managing accounts.
– Processing purchase requests.
– Registering domains you purchase.
– Providing customer support.
– Enhancing, updating, and improving our services.
– Detecting fraud and other illicit activities.
– Customizing marketing efforts and delivering personalized advertisements for our services.
– Contacting you via telephone, text, or messaging applications to offer you services.
– Measuring website traffic.

No Sale of PII
We do not sell PII.

Disclosures to Others
We disclose PII:

– To processors who assist in operating our business and delivering services. This includes providing security services, payment processing, customer support, conducting contests and surveys, and performing other activities related to our business and services.
– To business partners for certain services, such as email and payment processing.
– To marketers and advertisers who create personalized marketing and advertising messages.
– To comply with law enforcement and other legal requests, protect our legal rights, prevent harm to us or others, and enforce our policies and contracts.
– In the event of selling some or all of our assets or merging with a third party, we may transfer relevant PII to the buyer or new company.

Cookies, Web Beacons, and Other Tools
We employ three primary “identifiers” on our website and in our services: cookies, web beacons, and scripts.

Cookies are text files placed on your device when you visit our webpages or view messages from us. Some cookies are “session cookies” that expire at the end of your browsing session, while others are “persistent cookies” that enable us to remember your preferences and settings across multiple visits and websites.
Web beacons are image files embedded in our web pages and emails.
Scripts are small snippets of code that power customer service tools, deliver video content, and provide interactive experiences. We also utilize scripts for measuring service usage.
We manage certain identifiers directly, while others are managed by third parties. For instance, we utilize Google Analytics to monitor site performance and visitor engagement.

We employ identifiers to provide customized services, measure website performance, deliver customer support, and offer personalized advertising. Examples of how we use identifiers include:

– Setting your service preferences.
– Managing your shopping cart.
– Preventing fraud.
– Delivering relevant advertisements.
– Analyzing website usage.
– Conducting research to improve our services.

Identifier Management
You can manage identifier settings by visiting the Manage Privacy Settings page through the link provided in this notice. Customers can also manage identifier settings for our website and services via their customer accounts. We utilize both optional and mandatory cookies and other identifiers. Optional identifiers are employed for support, website performance, and advertising, while mandatory identifiers are essential for account management, verification, service continuity, security, and other functions necessary for providing our website and services.

In addition to the Manage Privacy Settings options, many web browsers allow users to block cookies directly or through plugins and extensions. However, please note that certain cookies are indispensable for our website and services to function properly. Blocking all cookies in your browser may hinder your ability to use our services.

“Do Not Track” and other Preference Signals
Certain web browsers offer a “Do Not Track” feature. However, as there are no universally accepted standards for this feature, we do not respond to “Do Not Track” signals.

We also do not recognize any universal opt-out mechanism, including the Global Privacy Control, which is still under development.

Marketing and Advertising Preferences
You can manage your marketing and advertising preferences, including whether you wish to receive customized marketing and advertising:

– Through this notice by clicking on Manage Privacy Settings.
– If you are a customer, through your Account Settings.

We store PII on our own systems and with

trusted service providers, including Amazon Web Services.

International Transfers
To operate our business and provide services, we may transfer PII internationally. We comply with applicable laws regarding international transfers. Additionally, we participate in the EU-US and Switzerland-US Privacy Shield Programs administered by the US Department of Commerce. For more information on transfers from the EU/EEA, Switzerland, and the UK, please refer to our European Data Protection Disclosures.

Length of Retention
We retain PII for our business needs and to comply with legal obligations. If we no longer require PII, we may delete or de-identify it to remove any association with a specific individual. Factors considered when determining the retention or de-identification of your PII include: (1) whether you still maintain an account, (2) legal retention requirements, and (3) the necessity of the PII for tax or other business purposes.

We employ risk-based measures to safeguard PII, including appropriate security controls and employee training. We also ensure that our service providers, business partners, and advertisers implement suitable risk-based controls to protect PII.

No Collection of PII about Children
We do not knowingly collect PII from anyone under 18 without permission from their legal guardian. If you believe that we have collected information from a child without parental consent, please contact us at [email protected].

Legal Basis for Processing
We process PII upon your request, with your consent, to fulfill our contractual obligations to you, based on our legitimate interests, or other lawful bases. The specific basis for processing depends on the services used, the data being processed, the location of the processing, and your country of residence. If you have questions regarding the legal basis for processing your PII, please reach out to us at [email protected].

We will not discriminate against you for exercising your privacy rights.

No Financial Incentives
We do not offer any financial incentives for providing PII to us.

Policy Changes
We reserve the right to modify this notice at any time. In the event of changes, we will inform you by posting a notice on our website, through our services, or via email.

Contact Us

If you have any questions, you can contact us at [email protected] or by mail using the following addresses:

United States: Attn: Office of the Data Protection Officer, 2155 E. Simba Space Way, Tempe, AZ 85284 USA
United Kingdom: Attn: Legal, Office of the DPO, 5th Floor, The Shipping Building, Old Vinyl Factory, 252-254 Blyth Road, Hayes, UB3 1HA.
European Union (EEA) / Switzerland: Attn: Legal, Office of the DPO, Hansestraße 79, 51149 Cologne, Germany
Asia: Attn: Office of the Data Protection Officer, 80 Robinson Road #02-00 Singapore 068898

We respond to all questions or concerns within 30 days.